BURNABY, British Columbia--(BUSINESS WIRE)--
To strengthen its position as Canada’s leading provider of consumer
electronics products, services and solutions, Best
Buy Canada, a subsidiary of Best Buy Co., Inc. (NYSE:BBY)
– which owns and operates both Best Buy and Future Shop stores – today
announced it is consolidating the Future Shop and Best Buy stores and
websites under the Best Buy brand and unveiled an ambitious plan to
build a leading multi-channel customer experience.
Best Buy Canada also announced today it has reviewed its real estate
footprint to address the fact that a significant number of its Future
Shop and Best Buy stores are located adjacent to each other, often in
the same parking lot. The result of this review is the closure of 66
Future Shop locations, effective today. Concurrently, an additional 65
Future Shop stores will be temporarily closed for one week as they begin
their transition to the Best Buy brand. The company will now have a
total of 192 locations across Canada, including 136 large-format stores
and 56 Best Buy Mobile stores.
“Currently, 80 per cent of our customers are within a 15 minute drive to
a store and this won’t change,” said
Ron Wilson
, President and COO of
Best Buy Canada. “We will continue to have a strong store presence in
all major markets in Canada.”
As a result of this consolidation, approximately 500 full-time and 1,000
part-time positions will be eliminated. The affected employees will
receive severance, employee assistance and outplacement support.
“Any decisions that impact our people are never taken lightly; our first
priority is to support them through this change,” Wilson said. “I want
to express my appreciation to the employees who are leaving, for their
contributions to Best Buy Canada.”
Providing a seamless customer experience to all Future Shop and Best Buy
customers is a key focus throughout this transition. All Future Shop
gift cards will be accepted at any Best Buy Canada location and at BestBuy.ca.
Existing product orders, service appointments and warranties will
continue to be honoured and Future Shop purchases to be returned or
exchanged will also be accepted at any Best Buy. For information on
store changes and opening dates, customers are encouraged to visit our store
locator. Customers with any questions can visit BestBuy.ca/questions
or call 1-866-BEST-BUY (1-866-237-8289). Customers who visit
FutureShop.ca will be guided to BestBuy.ca.
Looking ahead, investments of up to $200 million dollars will be made in
Best Buy stores and BestBuy.ca, to build a leading multi-channel
customer experience. This multi-faceted strategy will include: (1)
launching major home appliances in all stores; (2) working with our
vendor partners to bring their products to life in a more compelling
way; (3) increasing our staffing levels to better serve our customers;
(4) investing in the online shopping experience, for example by
expanding in-store pick-up areas for online customers and launching a
ship-from-store program, making in-store inventory available to online
customers across the country.
Investor Financial Update
As a result of today’s announcements, Best Buy Co., Inc. expects to
increase its capital spending by up to C$200 million (approximately
US$160 million) over the next 12 to 24 months. In addition, the Company
expects to record restructuring charges and non-restructuring
impairments in the range of C$250 to C$350 million (approximately US$200
to US$280 million), or GAAP diluted earnings per share of US$0.41 to
US$0.58. This includes C$175 to C$225 million (approximately US$140 to
US$180 million) of cash charges – primarily related to future rent
obligations and severance – that will be paid over the next five years.
The Company also expects its GAAP and non-GAAP diluted earnings per
share to be negatively impacted in FY16 in the range of US$0.10 to
US$0.20 due primarily to a temporary increase in operational expenses
associated with consolidation activities and store disruptions resulting
from our investments to support the Best Buy multi-channel customer
experience. Due to the transitional nature of the majority of these
costs, the Company does not expect this negative EPS impact to continue
into future years.
Forward-Looking and Cautionary Statements: This news release
contains forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995 as contained in Section 27A of
the Securities Act of 1933 and Section 21E of the Securities Exchange
Act of 1934 that reflect management’s current views and estimates
regarding future market conditions, company performance and financial
results, business prospects, new strategies, the competitive environment
and other events. You can identify these statements by the fact that
they use words such as “anticipate,” “believe,” ”assume,” “estimate,”
“expect,” “intend,” “project,” “guidance,” “plan,” “outlook,” and other
words and terms of similar meaning. These statements involve a number of
risks and uncertainties that could cause actual results to differ
materially from the potential results discussed in the forward-looking
statements. Among the factors that could cause actual results and
outcomes to differ materially from those contained in such
forward-looking statements are the following: macro-economic conditions
(including fluctuations in housing prices, oil markets, jobless rates
and other indicators), credit market changes and constraints, foreign
currency fluctuation, the company’s ability to manage its property
portfolio, the impact of labor markets, failure to effectively manage
costs or achieve anticipated expense and cost reductions, and
disruptions in our supply chain or information technology systems. A
further list and description of these risks, uncertainties and other
matters can be found in the company’s annual report and other reports
filed from time to time with the Securities and Exchange Commission
(“SEC”), including, but not limited to, Best Buy’s Annual Report on Form
10-K filed with the SEC on March 28, 2014. Best Buy cautions that the
foregoing list of important factors is not complete, and any
forward-looking statements speak only as of the date they are made, and
Best Buy assumes no obligation to update any forward-looking statement
that it may make.

Source: Best Buy Co., Inc.